Terms & Conditions
Documented responsibilities for every service request.
PRATHNA KASEKOR KHMER IMPORT EXPORT CO., LTD. coordinates customer requests with selected hotels, tour operators, transport providers and other travel-service suppliers. The confirmed invoice and written service details form part of these terms.
Service scope
Services may include hotel booking, Cambodia tours, private transportation and related travel arrangements. Availability, schedule, supplier, price and cancellation terms are confirmed before payment.
Customer responsibilities
- Provide accurate identity, contact, passenger and travel information.
- Review the itinerary, price, invoice and cancellation terms before approval.
- Carry valid travel documents and follow supplier, immigration, safety and local requirements.
- Do not submit fraudulent, anonymous or unsupported payment requests.
PRATHNA KASEKOR KHMER IMPORT EXPORT CO., LTD. and supplier responsibilities
- PRATHNA KASEKOR KHMER IMPORT EXPORT CO., LTD. records the request, checks availability and prepares the itemized invoice.
- The selected supplier is responsible for the service it confirms and delivers.
- Material changes are communicated to the customer when known.
Changes and limitations
Travel services may be affected by weather, transport disruption, supplier availability, government restrictions or other circumstances outside reasonable control. Any alternative, cancellation or refund will follow the confirmed supplier terms and the Refund & Cancellation Policy.